Thank you for choosing Premium Chess Academy. We strive to provide high-quality courses and services. However, we understand there may be situations where you need to request a refund.
Refunds for Digital Courses
Due to the digital nature of our products, we do not offer refunds once the course has been accessed or downloaded, as digital content cannot be returned.
If you purchased a course by mistake and have not accessed or downloaded the content, you may request a refund within 7 days of purchase.
How to Request a Refund
To request a refund, please contact us at:
📧 team@premiumchessacademy.com
Include:
- Full name
- Email used during purchase
- Course name
- Reason for the request
We will review your case and respond within 5 business days.
Special Cases
We reserve the right to approve or decline refund requests on a case-by-case basis, especially if misuse of the platform or multiple downloads are detected.
If you have any questions, we’re here to help.
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